The KEYSPOT Network works with many different city agencies to connect Philadelphians with the services they need. Click on the links below to learn more.

City of Philadelphia is the the official site for the City, including information on municipal services, records for citizens and businesses.

Philly 311 is Philadelphia’s non-emergency contact center. Philly311’s mission is to provide world-class customer service, for every method of contact—live, agent, mobile application, web, email and social media. You can submit issues twenty-four-seven via the Philly 311 Service Request page, the Philly 311 mobile app, or by calling 311. 

The Free Library of Philadelphia operates 54 libraries throughout the city of Philadelphia, providing homework help, ESL classes, supportive job search assistance, and much more for patrons. Click here to sign up for a library card to borrow from the Free Library of Philadelphia’s huge collection of books, movies, music, magazines, online resources, and more.

The Free Library of Philadelphia Hot Spots bring computer access, classes, and the internet to neighborhoods throughout Philadelphia. Each Hot Spot includes computers, a printer, and all necessary broadband equipment, as well as a reference collection of Free Library materials. Hot Spots are staffed by computer assistants trained to provide patrons with guided instruction as well as open-access computer time. For more information, please contact Instructional Services at 215-686-7501 or

The Philadelphia Department of Public Health operates 8 City health centers that provide high-quality medical care to Philadelphia residents. Patrons can apply for healthcare by calling the Health Federation of Philadelphia at 215-977-7255, emailing or visiting one of the City health centers.

The Philadelphia Housing Authority develops, acquires, leases and operates affordable housing for city residents with limited incomes. PHA houses nearly 80,000 people in the City of Philadelphia and employs 1,400 people to deliver services to our clients. The Housing Authority serves customers without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, having AIDS, physical handicap, or disability.

Philadelphia Parks & Recreation manages around 10,200 acres of open space in Philadelphia, as well as hundreds of structures and buildings. PPR’s mission is to advance the prosperity of our city and the progress of Philadelphians through intentional and sustained stewardship of public land and waterways as well as through safe, stimulating recreation, environmental and cultural centers.

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